How can I add Canadian dollars to my account using ‘Interac e-Transfer request’?

You can easily make Canadian Dollar deposits to your Coinsquare account using Interac e-Transfer Request Money. This transfer method has no fees and allows you to deposit amounts ranging from $20 to $10,000 CAD. You can complete up to 3 successful transactions per day, and the deposit limit resets within a rolling 24-hour period.

Note: Coinsquare does not accept e-Transfers sent via email using a security question and answer. To fund your account, please complete the e-Transfer request from within the Coinsquare mobile or web platform, or fund via bank wire transfer.

To add Canadian Dollars to your Coinsquare account using the Interac e-Transfer Request Money feature, follow the steps below: 

Step 1

• If you are using the Coinsquare mobile app, go to the More tab available on the bottom menu, and click on the Deposit button.
• On the Coinsquare website, select the Deposit tab that appears on the top menu of your screen.
• If this is your first deposit, you will see a prompt on the top of your screen.
• You can also click the Deposit button on the home page, as shown in the screenshot below.

Step 2

Select the Interac e-Transfer request option.

Step 3

To deposit CAD into your Coinsquare account, simply enter the desired amount and click Send. 

Please note that you can only complete deposit requests from a bank account registered under the name associated with your Coinsquare account.

The final step

You will be directed to the Interac e-Transfer webpage, where you can choose your financial institution* and login to your online banking portal to complete the transfer.

*Certain financial institutions do not currently support e-Transfer Request Money Deposits. For further details on this funding method, including a comprehensive list of financial institutions that are supported, please refer to this article from Interac.

After you have successfully made an e-Transfer deposit to your Coinsquare account, you will receive two emails to confirm the transaction:

1. The first email will come from Interac, on behalf of your financial institution, and it will confirm that the deposit was successful. 
2. The second email will come from Coinsquare, and it will confirm that the funds have been deposited into your account and are now available for trading. You can check your new balance on your dashboard and activity feed.

Note: Deposits made via Interac e-Transfer can take up to 1 hour during times of heavy traffic. If your funds are taking longer than an hour to process, it is usually an indication that your bank has placed a hold on your funds. If this happens, we recommend contacting your financial institution's loss prevention or fraud department directly to verify the transfer.

Having trouble depositing to your account using Interac e-Transfer Request? Check out this troubleshooting checklist for assistance.