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Indicate whether your help request pertains to CAD or cryptocurrency

NOTE: We are experiencing extremely high volumes, largely driven my market volatility. In some cases it may take several days to receive a response from our team. Know that we appreciate your patience.

**If you're experiencing any blockers or issues while we upgrade our mobile apps, know that you can always log into your account via your web browser as an alternate.** Please enter the details of your support request. A member of our team will get back to you as soon as possible.

If applicable, let us know the wallet address you're sending to/from

If applicable, let us know the crypto transaction hash for the deposit/withdrawal in question

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